Introduction
Mobitek is a mobile app operating in Lebanon that allows users to recharge Alfa and Touch SIM bundles easily and securely. We respect your privacy and are committed to protecting your personal information.
Information We Collect
- Phone number (used for SIM recharge)
- Payment information (securely processed via third-party providers)
- App usage data (to improve user experience)
How We Use Your Information
We use your data to:
- Process mobile recharge transactions
- Improve and personalize your app experience
- Provide customer support
- Comply with legal requirements in Lebanon
Third-Party Services
We may use third-party services such as payment gateways or analytics tools. These providers are obligated to protect your data and use it only as necessary to provide their services to us.
Data Security
We implement security measures to protect your information. However, no method of transmission over the Internet is 100% secure. We encourage users to keep their login credentials private.
User Rights
You have the right to access, update, or delete your personal information at any time by contacting us at support@mobitek.app.
Children's Privacy
Mobitek does not knowingly collect information from users under the age of 13. If you believe a child has provided us with personal data, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes via the app or email.
Contact Us
If you have any questions about this policy, please contact us at:
Email: support@mobitek.app
Phone: +961 70836922